Pagely®
All Systems Operational

About This Site

This is where we announce systemwide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel   ? Operational
Support System   ? Operational
VPS Hosting Infrastructure   ? Operational
Shared Hosting Infrastructure   ? Operational
API   ? Operational
Automation   ? Operational
Site Backup Downloads   ? Operational
PressCDN   ? Operational
PressDNS   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019
Resolved - We have been monitoring the performance of our Shared Hosting Infrastructure over the last few hours and things have remained stable. During this time, our team implemented additional monitoring checks so that this case can be detected more easily in the future, if it were to happen again. Our investigation into this event will continue internally and our team has a few more items to get into place with regards to monitoring improvements as well as some architectural details.

The nature of the issue appeared to be related to the underlying Amazon Web Services infrastructure. There were some brief periods of latency that looked to be networking related, and a few individual nodes of the cluster overall were rebooted unexpectedly by Amazon's systems. Pagely Engineers worked to remedy each problem as it came up, and were able to return everything to a normal state.

Our Shared Hosting Infrastructure is designed to be fault-tolerant; meaning there are multiple instances of a given component of the cluster, and your apps reside in compartmentalized high-availability web server pairs with live data replication. The reason the issues today resulted in brief service interruptions was because multiple servers were impacted. We have some take-aways which will result in better reliability.

This event is now resolved.
Feb 6, 15:03 MST
Update - The issue has been identified and a fix is being implemented.
Feb 6, 12:29 MST
Identified - A cause of the partial service interruptions for our Shared Hosting Infrastructure has been identified. At this time, all services are operational, however due to the nature of the symptoms we are seeing we are keeping this status page open for the time being. We will provide further updates as progress is made.
Feb 6, 10:26 MST
Update - We are continuing to investigate this issue.
Feb 6, 09:31 MST
Investigating - We have been alerted to a network interruption across some of our shared web nodes. This may affect some customers on our shared hosting plans.
Feb 6, 09:31 MST
Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.