Pagely®
All Systems Operational

About This Site

This is where we announce systemwide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressCDN ? Operational
PressDNS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019

No incidents reported.

Mar 21, 2019
Resolved - The remote endpoint api.bruteprotect.com has been responsive for about 15 minutes. We have removed our mitigations and services should be operating normally at this time.
Mar 21, 16:23 MST
Monitoring - We have identified the issue to be related to an API endpoint used by the jetpack plugin. In our analysis, this issue seems to be impacting only wp-login.php endpoints, and only for sites running the jetpack plugin. All other pages have been responsive. It only appears to be affecting services in the Virginia region. Given that each Pagely customer has their own EC2 IP Address, it is not likely that services are being blocked, but rather that the third party is experiencing a temporary outage.

For the time being, we have configured the DNS address "api.bruteprotect.com" to resolve locally. This will make requests to that endpoint fail, but it will keep the issue from impacting response times for WP Login pages.

We are monitoring for this endpoint returning back to normal, and we're working to reach out to the folks at Jetpack for further insights.

We'll keep this status page open until the endpoint has been unblocked.
Mar 21, 15:50 MST
Investigating - We are currently investigating network latency in Virginia region
Mar 21, 14:23 MST
Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.