All Systems Operational
About This Site
This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.
We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.
If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!
Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport
Atomic Control Panel
Operational
The Atomic Control Panel is where you manage your hosting service. Availability of this system is separate from your actual hosting service. If Atomic ever becomes unavailable, your websites are not necessarily going to be affected.
Support System
Operational
Pagely's support is powered by Zendesk. Please see https://status.zendesk.com/ for detailed information.
Live Chat
Operational
Pagely's Live Chat is powered by Zendesk. Please see https://status.zendesk.com/ for detailed information.
VPS Hosting Infrastructure
Operational
Is your website slow? Having trouble connecting? Database problems? Check here to see what we have to report for VPS and Enterprise plans.
Shared Hosting Infrastructure
Operational
Is your website slow? Having trouble connecting? Database problems? Check here to see what we have to report on our shared cluster.
API
Operational
This API is for you to integrate our world class managed hosting system with your own stuff. Power to the people - https://docs-api.pagely.com/
Automation
Operational
Status of Pagely's provisioning and automation subsystems. SSH user management, adding/removing apps, domain aliases, and other supporting pieces.
Site Backup Downloads
Operational
Your site's daily backups are available for download from inside your Atomic control panel, unless maybe if this status isn't showing green.
PressDNS
Operational
PressDNS is powered by Amazon Route53
CI/CD Integrations
Operational
Automatic deployments from github/gitlab/bitbucket/circleci
Slack Support Channels
Operational
Private Customer Support Slack Channels
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Wordpress 6.3.1 Updates for Version Hold Applications
Oct 3, 2023 07:00 - Oct 5, 2023 07:00 UTC
Update -
This is a reminder for Wordpress apps set with a version hold. Please check the Atomic Alerts section to verify you are affected by this maintenance.
Wordpress applications that are on a version hold lower than Wordpress 6.3.1 will be updated on October 3rd, 2023 to version 6.3.1. The maintenance is less than three weeks away and we recommend to proactively update apps before the October 3rd deadline to ensure any issues can be mitigated prior to the maintenance window.
Please reach out to our support team to update specific Wordpress apps before the maintenance or for any questions you may have.
Sep 14, 2023 - 23:00 UTC
Wordpress applications that are on a version hold lower than Wordpress 6.3.1 will be updated on October 3rd, 2023 to version 6.3.1. The maintenance is less than three weeks away and we recommend to proactively update apps before the October 3rd deadline to ensure any issues can be mitigated prior to the maintenance window.
Please reach out to our support team to update specific Wordpress apps before the maintenance or for any questions you may have.
Sep 14, 2023 - 23:00 UTC
Scheduled -
Pagely Engineers will be performing Wordpress updates for a subset of version hold applications that are currently lower than the latest version of Wordpress which is 6.3.1. This maintenance will help prevent issues with PHP 8.0 End of Life in mid-November of this year and future versions of PHP. New versions of Wordpress no longer offer support for older unsupported PHP versions:
https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
We will be updating the apps to use WordPress 6.3.1 on October 3rd, 2023. Once again, no change will be applied for your apps using WordPress versions below 6.3.1 until October 3rd, 2023. Our team will notify accounts via Atomic Alerts for applications that will be affected by this maintenance.
As a proactive measure, we suggest to update applications before the October 3rd deadline. This will allow for testing before the update. Please contact our support team if you wish to update Wordpress to the latest version prior to this maintenance.
Thank you for your understanding, and do not hesitate to reach out to our team with any questions or concerns. We're here to help!
Sep 01, 2023 - 02:51 UTC
https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
We will be updating the apps to use WordPress 6.3.1 on October 3rd, 2023. Once again, no change will be applied for your apps using WordPress versions below 6.3.1 until October 3rd, 2023. Our team will notify accounts via Atomic Alerts for applications that will be affected by this maintenance.
As a proactive measure, we suggest to update applications before the October 3rd deadline. This will allow for testing before the update. Please contact our support team if you wish to update Wordpress to the latest version prior to this maintenance.
Thank you for your understanding, and do not hesitate to reach out to our team with any questions or concerns. We're here to help!
Sep 01, 2023 - 02:51 UTC