Pagely Status

All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel Operational

Support System Operational

Live Chat Operational

VPS Hosting Infrastructure Operational

Shared Hosting Infrastructure Operational

API Operational

Automation Operational

Site Backup Downloads Operational

PressCDN Operational

PressDNS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled maintenance for database vps-ireland-shared-2 Sep 28, 14:00-16:00 MST

Pagely Engineers will be performing scheduled maintenance on vps-ireland-shared-2, which is located in the following hosting region:

Ireland

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately five minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Posted on Sep 24, 04:49 MST

Past Incidents

Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

Redis server upgrade

Completed - The scheduled maintenance has been completed.
Sep 22, 17:30 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 14:30 MST

Scheduled - Pagely engineers will be updating Redis server to version 6 across VPS servers. Minimal downtime may be experenced as the Redis server restarts to the new version. This will only affect sites that are using an object cache plugin such as object-cache-pro provided by Pagely, the open source object-cache, or any other plugin that utilizes Redis.
Sep 22, 12:54 MST

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

Update of core components on Pagely VPS - Europe

Completed - Verification has been completed successfully. This schedule maintenance is now concluded.
Sep 17, 15:14 MST

Verifying - Verification is underway and should be completed shortly
Sep 17, 15:12 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 15:00 MST

Scheduled - During this time, Pagely engineers will be conducting a rollout of new core components onto VPS in the following regions:

- Frankfurt
- Ireland
- London
- Paris

This will involve modifying how WordPress core files are linked into customer website directories. We do not expect any outage from this action.
Sep 15, 06:57 MST

Update of core components on Pagely VPS - Partial East Coast/Partial West Coast

Completed - Maintenance is now completed, we did not observe any issues.
Sep 17, 04:20 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 02:00 MST

Scheduled - During this time, Pagely engineers will be conducting a rollout of new core components onto VPS in the following regions:

- Oregon
- Virginia

This will involve modifying how WordPress core files are linked into customer website directories. We do not expect any outage from this action.
Sep 15, 06:56 MST

Scheduled maintenance for database vps-virginia-aurora-4-cluster

Completed - The scheduled maintenance has been completed.
Sep 17, 02:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 MST

Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-virginia-aurora-4-cluster, which is located in the following hosting region:

Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately four minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Sep 15, 12:42 MST

Sep 16, 2020

Update of core components on Pagely VPS - Partial East Coast/Partial West Coast/Canada/Asia-Pacific

Completed - Maintenance is now completed, we did not observe any issues.
Sep 16, 04:48 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:00 MST

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 06:59 MST

Scheduled - During this time, Pagely engineers will be conducting a rollout of new core components onto VPS in the following regions:

- California
- Canada
- Ohio
- São Paulo
- Singapore
- Sydney

This will involve modifying how WordPress core files are linked into customer website directories. We do not expect any outage from this action.
Sep 15, 02:55 MST

Sep 15, 2020

No incidents reported.

Sep 14, 2020

Scheduled maintenance for database clusters in Canada, Virginia, and Ohio regions

Completed - The scheduled maintenance has been completed.
Sep 14, 20:46 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:01 MST

Scheduled - Pagely Engineers will be performing scheduled maintenance on the following shared database clusters:

vps-canada-shared-1-cluster
p20-aurora-1-cluster
p20-aurora-2-cluster
vps-virginia-2-cluster
vps-virginia-aurora-10
vps-virginia-aurora-1-cluster
vps-virginia-aurora-3-cluster
vps-virginia-aurora-4-cluster
vps-virginia-aurora-5-cluster
vps-virginia-aurora-7-cluster
vps-virginia-aurora-8-cluster
vps-virginia-aurora-9-cluster
vps-ohio-shared-1-cluster

which are located in the following hosting regions:

Canada
Virginia
Ohio

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately two minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Sep 11, 11:14 MST

Scheduled maintenance for database vps-london-shared-1-cluster

Completed - The scheduled maintenance has been completed.
Sep 14, 14:30 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:00 MST

Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-london-shared-1-cluster, which is located in the following hosting region:

London

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately two minutes

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Sep 11, 11:27 MST

Sep 13, 2020

No incidents reported.