All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel
Operational
Support System
Operational
Live Chat
Operational
VPS Hosting Infrastructure
Operational
Shared Hosting Infrastructure
Operational
API
Operational
Automation
Operational
Site Backup Downloads
Operational
PressDNS
Operational
CI/CD Integrations
Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Wordpress 6.3.1 Updates for Version Hold Applications Oct 3, 2023 07:00 - Oct 5, 2023 07:00 UTC
Update - This is a reminder for Wordpress apps set with a version hold. Please check the Atomic Alerts section to verify you are affected by this maintenance.

Wordpress applications that are on a version hold lower than Wordpress 6.3.1 will be updated on October 3rd, 2023 to version 6.3.1. The maintenance is less than three weeks away and we recommend to proactively update apps before the October 3rd deadline to ensure any issues can be mitigated prior to the maintenance window.

Please reach out to our support team to update specific Wordpress apps before the maintenance or for any questions you may have.

Sep 14, 2023 - 23:00 UTC
Scheduled - Pagely Engineers will be performing Wordpress updates for a subset of version hold applications that are currently lower than the latest version of Wordpress which is 6.3.1. This maintenance will help prevent issues with PHP 8.0 End of Life in mid-November of this year and future versions of PHP. New versions of Wordpress no longer offer support for older unsupported PHP versions:

https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/

We will be updating the apps to use WordPress 6.3.1 on October 3rd, 2023. Once again, no change will be applied for your apps using WordPress versions below 6.3.1 until October 3rd, 2023. Our team will notify accounts via Atomic Alerts for applications that will be affected by this maintenance.

As a proactive measure, we suggest to update applications before the October 3rd deadline. This will allow for testing before the update. Please contact our support team if you wish to update Wordpress to the latest version prior to this maintenance.

Thank you for your understanding, and do not hesitate to reach out to our team with any questions or concerns. We're here to help!

Sep 01, 2023 - 02:51 UTC
Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Completed - The scheduled maintenance has been completed.
Sep 15, 03:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 03:00 UTC
Scheduled - Pagely will be conducting scheduled maintenance for a subset of customers using the Shared Hosting Infrastructure. We will be converting older web servers to the new c6i EC2 Instance class. This maintenance does not affect any VPS customers.

During the upgrade, there may be a brief interruption as the new hardware is initialized. Following the upgrade, our team will perform verification steps to ensure everything is back to an operational state.

If you have any questions, please contact support to gain assistance.

Sep 14, 22:52 UTC
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023
Resolved - Zendesk reports that this issue has been resolved.
Sep 11, 20:25 UTC
Investigating - We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.
Sep 11, 19:07 UTC
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.