All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Uptime over the past 90 days. View historical uptime.
Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Pagely Internal Systems Update Jul 31, 2024 07:00-12:00 UTC
During this time, we will be undergoing maintenance to our live chat and ticketing systems. There may be a delay in responses to tickets or chats while this maintenance takes place.
Posted on Jul 17, 2024 - 00:00 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Pagely VPS system PHP updates (Virginia)
Completed - The scheduled maintenance has been completed.
Jul 26, 06:00 UTC
Update - We will be extending the maintenance with 24 hours in order to be able to complete the update for all servers in the region. Based on our monitoring so far the customer facing impact is minimal so you shouldn't notice any issues with your websites.
Jul 25, 05:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following region: Virginia
Jun 19, 12:45 UTC
Jul 25, 2024
Pagely VPS management plugins update (All regions)
Completed - The scheduled maintenance has been completed.
Jul 25, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 07:40 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to update the Pagely Management Plugin and Object Cache Pro (MU plugins) across all VPSs. These updates include essential bug fixes and improvements to enhance the performance and stability of our platform tools.

We have performed extensive testing with the standard tools utilized on the server, and during the maintenance window, we do not expect anyone to experience any outages. This maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customizations that are using the updated plugins. The main areas to verify are the following:

- Custom integrations with the Pagely Management Plugin
- Custom scripts or processes leveraging Object Cache Pro

To make sure you don't experience any issues, verify their compatibility with the updated versions beforehand, or don't hesitate to contact Support.
Jul 25, 07:36 UTC
Jul 24, 2024
Jul 23, 2024
Pagely VPS system PHP updates (Oregon)
Completed - The scheduled maintenance has been completed.
Jul 23, 13:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following region: Oregon
Jun 19, 12:44 UTC
Jul 22, 2024
Pagely VPS system PHP updates (Sydney, Sao Paulo, Frankfurt, Ireland, Singapore, California, Canada, London, Paris, Ohio, Capetown, Mumbai, Tokyo)
Completed - The scheduled maintenance has been completed.
Jul 22, 21:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following regions: Sydney, Sao Paulo, Frankfurt, Ireland, Singapore, California, Canada, London, Paris, Ohio, Capetown, Mumbai, Tokyo
Jun 19, 12:42 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Email Proxy Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 13:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 13:00 UTC
Scheduled - Pagely will be updating its SMTP relay proxies during this time. There should be no visible impact, as Pagely advises customers to use their own email infrastructure for sending emails from hosted sites.
Jul 16, 19:51 UTC
Jul 18, 2024
Pagely VPS management plugins update (Tokyo, Ohio, Virginia)
Completed - The scheduled maintenance has been completed.
Jul 18, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:30 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to update the Pagely Management Plugin and Object Cache Pro (MU plugins) across all VPSs. These updates include essential bug fixes and improvements to enhance the performance and stability of our platform tools.

We have performed extensive testing with the standard tools utilized on the server, and during the maintenance window, we do not expect anyone to experience any outages. This maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customizations that are using the updated plugins. The main areas to verify are the following:

- Custom integrations with the Pagely Management Plugin
- Custom scripts or processes leveraging Object Cache Pro
- PHP error logs may be reset
To make sure you don't experience any issues, verify their compatibility with the updated versions beforehand, or don't hesitate to contact Support.

The current maintenance is only for the following regions: Tokyo, Ohio, Virginia
Jul 18, 09:01 UTC
Jul 17, 2024
Pagely VPS management plugins update (Frankfurt, Ireland, Sydney, London, Oregon)
Completed - The scheduled maintenance has been completed.
Jul 17, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 10:35 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to update the Pagely Management Plugin and Object Cache Pro (MU plugins) across all VPSs. These updates include essential bug fixes and improvements to enhance the performance and stability of our platform tools.

We have performed extensive testing with the standard tools utilized on the server, and during the maintenance window, we do not expect anyone to experience any outages. This maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customizations that are using the updated plugins. The main areas to verify are the following:

- Custom integrations with the Pagely Management Plugin
- Custom scripts or processes leveraging Object Cache Pro
- PHP error logs may be reset
To make sure you don't experience any issues, verify their compatibility with the updated versions beforehand, or don't hesitate to contact Support.

The current maintenance is only for the following regions: Frankfurt, Ireland, Sydney, London, Oregon
Jul 17, 10:31 UTC
Pagely VPS management plugins update (Singapore, Canada, California)
Completed - The scheduled maintenance has been completed.
Jul 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to update the Pagely Management Plugin and Object Cache Pro (MU plugins) across all VPSs. These updates include essential bug fixes and improvements to enhance the performance and stability of our platform tools.

We have performed extensive testing with the standard tools utilized on the server, and during the maintenance window, we do not expect anyone to experience any outages. This maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customizations that are using the updated plugins. The main areas to verify are the following:

- Custom integrations with the Pagely Management Plugin
- Custom scripts or processes leveraging Object Cache Pro
- PHP error logs may be reset
To make sure you don't experience any issues, verify their compatibility with the updated versions beforehand, or don't hesitate to contact Support.

The current maintenance is only for the following regions: Singapore, Canada, California
Jul 17, 07:43 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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