All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following regions: Sydney, Sao Paulo, Frankfurt, Ireland, Singapore, California, Canada, London, Paris, Ohio, Capetown, Mumbai, Tokyo

Posted on Jun 19, 2024 - 12:42 UTC
Pagely VPS system PHP updates (Oregon) Jul 23, 2024 06:00 - Jul 24, 2024 06:00 UTC
Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following region: Oregon

Posted on Jun 19, 2024 - 12:44 UTC
Pagely VPS system PHP updates (Virginia) Jul 24, 2024 06:00 - Jul 25, 2024 06:00 UTC
Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following region: Virginia

Posted on Jun 19, 2024 - 12:45 UTC
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 12:30 UTC
Scheduled - Pagely Engineers will be performing scheduled fleet-wide maintenance to update the Pagely Management Plugin and Object Cache Pro (MU plugins) across all VPSs. These updates include essential bug fixes and improvements to enhance the performance and stability of our platform tools.

We have performed extensive testing with the standard tools utilized on the server, and during the maintenance window, we do not expect anyone to experience any outages. This maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customizations that are using the updated plugins. The main areas to verify are the following:

- Custom integrations with the Pagely Management Plugin
- Custom scripts or processes leveraging Object Cache Pro
To make sure you don't experience any issues, verify their compatibility with the updated versions beforehand, or don't hesitate to contact Support.

The current maintenance is only for the following regions: Capetown, Paris, and Sao Paulo.

Jul 12, 12:18 UTC
Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024
Resolved - This incident has been resolved.
Jul 2, 17:17 UTC
Investigating - We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.
Jul 2, 16:26 UTC
Jul 1, 2024
Completed - The scheduled maintenance has been completed.
Jul 1, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 UTC
Scheduled - Pagely engineers will be performing maintenance on the following shared web nodes:

web121, web122, web124, web125, web127 and web128.

Within Atomic, you can determine if your apps are affected by this maintenance by referring to the "Primary Server Info", "Server Name" within your app overview. If the server name listed is not in the list above, then your app is not affected by this maintenance.

If you have any questions, please contact support to gain assistance.

Jun 27, 12:56 UTC