All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressCDN ? Operational
PressDNS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2020
Completed - The scheduled maintenance has been completed.
Aug 10, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:00 MST
Scheduled - We will be performing a resize of our shared database server in the Ireland region. There is a failover target, but there may be a short 1-2 minute interruption for any uncached request while the resize is completed.
Aug 6, 09:05 MST
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:01 MST
Scheduled - We will be performing a resize of our shared database server in the Sydney region. There is a failover target, but there may be a short 1-2 minute interruption for any uncached request while the resize is completed.
Aug 6, 07:34 MST
Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 21:11 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-oregon-aurora-1, which is located in the following hosting region:

us-west-2 (Oregon)

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1 minute.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic-beta.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Aug 3, 14:32 MST
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 23:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:01 MST
Scheduled - Scheduled Maintenance for Database Cluster vps-oregon-1 (Part Four)

Pagely will be conducting online database migrations for some VPS-hosted apps in the us-west-2 (Oregon) region beginning Wednesday, July 29th, 2020 at 8PM Mountain Standard Time and lasting for a period of three (3) hours. Please note that this does not affect all VPS customers in the Oregon region except for those using shared database resources and that this is a per-application designation, so some of your sites may be related to the maintenance while others might remain unaffected. To find out if this maintenance relates to your application(s), please review the DB_HOST parameter inside of wp-config-hosting.php for the following reference:

vps-oregon-1

During this time, Pagely will be migrating databases using this RDS resource to a new shared AWS Aurora-based RDS resource for better performance, clustering and deeper insights and usage statistics. During the three (3) hour maintenance window, your site could experience downtime however this should be unlikely. While databases are being migrated, any cached content will continue to serve without issue.

If you have any questions, please reach out to our Support Team.
Jul 29, 02:25 MST
Completed - The scheduled maintenance has been completed.
Jul 29, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:01 MST
Scheduled - Pagely will be conducting online database migrations for some VPS-hosted apps in the us-west-2 (Oregon) region beginning Tuesday, July 28th, 2020 at 8PM Mountain Standard Time and lasting for a period of five (5) hours. Please note that this does not affect all VPS customers in the Oregon region except for those using shared database resources and that this is a per-application designation, so some of your sites may be related to the maintenance while others might remain unaffected. To find out if this maintenance relates to your application(s), please review the DB_HOST parameter inside of wp-config-hosting.php for the following reference:

vps-oregon-1

During this time, Pagely will be migrating databases using this RDS resource to a new shared AWS Aurora-based RDS resource for better performance, clustering and deeper insights and usage statistics. During the five (5) hour maintenance window, your site could experience downtime however this should be unlikely. While databases are being migrated, any cached content will continue to serve without issue.

If you have any questions, please reach out to our Support Team.
Jul 27, 23:07 MST
Jul 28, 2020
Resolved - Amazon Web Services resolved the DNS issue in Virginia region. All Pagely services are operating normally
Jul 28, 04:51 MST
Monitoring - Amazon Web Services reported about DNS lookup failures in the US-EAST-1 Region since 2:11 AM PDT. Pagely customer websites located in Virginia region could notice an increased response time. Amazon is already implementing a mitigation to the increased DNS resolution in a single Availability Zone in the US-EAST-1 Region
Jul 28, 04:19 MST
Completed - The scheduled maintenance has been completed.
Jul 28, 03:14 MST
Verifying - Verification is currently underway for the maintenance items.
Jul 28, 03:07 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 01:01 MST
Scheduled - We will be resizing some of our shared RDS instances. For each, there exists a failover instance. Sites may experience brief interruptions for uncached requests while the failover actions take place.
Jul 24, 10:43 MST
Jul 27, 2020

No incidents reported.