All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Security Maintenance (Virginia) Jun 21, 2024 00:00-05:00 UTC
Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Posted on Jun 01, 2024 - 00:58 UTC
Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following regions: Sydney, Sao Paulo, Frankfurt, Ireland, Singapore, California, Canada, London, Paris, Ohio, Capetown, Mumbai, Tokyo

Posted on Jun 19, 2024 - 12:42 UTC
Pagely VPS system PHP updates (Oregon) Jul 23, 2024 06:00 - Jul 24, 2024 06:00 UTC
Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following region: Oregon

Posted on Jun 19, 2024 - 12:44 UTC
Pagely VPS system PHP updates (Virginia) Jul 24, 2024 06:00 - Jul 25, 2024 06:00 UTC
Pagely Engineers will be performing scheduled fleet-wide maintenance to upgrade the version of PHP used by Pagely platform tools across all VPS's. No changes are being made to customer app PHP versions.

PHP 8.0 stopped receiving security updates in December of 2023 and must be replaced with a supported version (8.1). We have performed compatibility testing beforehand with the standard tools utilised on the server and during the maintenance window we do not expect anyone to experience any outages, the maintenance window is merely provided as an advisory that some work is ongoing.

The only impact you might notice is to any customisations which are using the system PHP version, the main ones are the following:
- customer cron jobs added in user crontab
- custom commands in clone profiles
- custom PHP scripts
In the examples above only commands using `php` and `wp` will be affected, to make sure you don't experience any issues verify their compatibility with PHP 8.1 before hand or don't hesitate to Contact Support.

The current maintenance is only for the following region: Virginia

Posted on Jun 19, 2024 - 12:45 UTC
Past Incidents
Jun 20, 2024
Completed - The scheduled maintenance has been completed.
Jun 20, 04:05 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 20, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:57 UTC
Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:57 UTC
Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:56 UTC
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 04:45 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 14, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:55 UTC
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 04:40 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 13, 04:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:53 UTC
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 05:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:00 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on SMTP services for the Pagely network.

No action on your behalf is necessary. During the maintenance window, there may be up to a 5 minute delay affecting outbound messages, which is self-correcting. If your website is using a 3rd party SMTP connection or other transactional email provider via a plugin, this maintenance will not impact your email service. For more information on email configuration, please refer to https://support.pagely.com/hc/en-us/articles/203657540-Email-Deliverability-Options-for-WordPress

This maintenance page will be updated when the work begins and when it is finished.

Jun 4, 05:50 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 04:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 12, 03:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:52 UTC
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 04:46 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 11, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance on a subset of servers for the following regions:
* Virginia

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:50 UTC
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 04:48 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 7, 04:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance for the following regions:
* Shared Hosting

No action on your behalf is necessary. This may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Jun 1, 00:47 UTC
Jun 6, 2024

No incidents reported.