Pagely Status

All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Uptime over the past 90 days. View historical uptime.

Atomic Control Panel Operational

Support System Operational

Live Chat Operational

VPS Hosting Infrastructure Operational

Shared Hosting Infrastructure Operational

API Operational

Automation Operational

Site Backup Downloads Operational

PressDNS Operational

CI/CD Integrations Operational

90 days ago

100.0 % uptime

Today

Slack Support Channels Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 17, 2022

No incidents reported today.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

[VPS] PHP End Of Life for version 7.4

Completed - The scheduled maintenance has been completed.
Aug 10, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 00:00 UTC

Scheduled - [VPS] PHP End Of Life for version 7.4.

On August 09, 2022, Pagely Engineers will modify the version of PHP map to:

PHP 7.4 “Sunset” will remain as “Sunset”, until November 28, 2022 (full EOL)
PHP 7.4 “Stable” will transition to PHP 8.0
PHP 8.0 “Latest” will transition to PHP 8.1
After November 28, 2022, when PHP 7.4 officially reaches EOL, we will transition “Sunset” to 8.0.

Please see this blog post for full details: https://pagely.com/blog/wordpress-6-0-php-8-1-upcoming-eol-php-7-4/

WE RECOMMEND CUSTOMERS SELF-ELECT THE UPGRADE TO "STABLE" (8.0) BEFORE THIS MAINTENANCE OCCURS

Pagely recommends all VPS customers to make the switch to the "Stable" PHP version preference for all apps prior to August 09, 2022. "Stable" preference is generally a version that still receives active updates from the maintainers of PHP. If you switch to "Stable" or are already using "Stable" on all your apps, this maintenance will not apply to you.

We will be contacting Customers individually via a ticketing system in case the update cannot be performed on their app(s).

Please see our help article for more details on changing your PHP version: https://support.pagely.com/hc/en-us/articles/115000013092-Changing-PHP-Versions

This event on August 09 will serve as an early test before the full PHP 7.4 end of life date of November 28, 2022. We want to ensure that WordPress applications that are currently set to the "Stable" (7.4) PHP version will work correctly with PHP 8.0, and if not, then there will still be a little time left to switch back to 7.4 and address any potential issues. Depending on how our testing goes, we may roll "Stable" back to 7.4 until November 28, 2022, but we are planning to keep it on 8.0 on August 09 if our testing looks good. This will occur over a 36 hour period, but we will be working with small sample sets, aim to perform the work at off-peak times relative to each Hosting Region, and downtime will be extremely minimal (less than 2 minutes, usually only 30 seconds, per app). We will test each application before/after the version changes and we will roll back to 7.4 if any issues are encountered. Once again, we recommend upgrading to "Stable" ahead of time in order to bypass this maintenance.

If you require assistance in testing your site for compatibility with PHP 8.0 before switching to "Stable" in Atomic, you are welcome to contact our Support Team 24/7 for a helping hand.
Aug 3, 12:40 UTC

Aug 9, 2022

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

Scheduled maintenance for database vps-virginia-aurora-14

Completed - The scheduled maintenance has been completed.
Aug 4, 02:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 02:00 UTC

Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-virginia-aurora-14, which is located in the following hosting region:

Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately one minute.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Aug 3, 20:24 UTC

Aug 3, 2022

No incidents reported.

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