Monitoring - We have approved the release quality of WordPress version 5.7.1 and will be deploying it for all customer websites which don't have a version hold configured. Every customer is always up to date with their respective latest minor security release and a more consistent core version will ensure better compatibility as well as improve logistics.

Completion is expected by the 28'th of April.
Apr 22, 22:29 MST

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Pagely Engineers will be performing scheduled maintenance on p20-aurora-1-cluster and p20-aurora-2-restore-cluster.

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Posted on Apr 22, 10:56 MST
Pagely Engineers will be performing scheduled maintenance on the following database clusters:

vps-california-shared-1
vps-oregon-aurora-1
vps-virginia-aurora-10
vps-virginia-aurora-11

, which are located in the following hosting regions:

California
Oregon
Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Posted on Apr 20, 14:12 MST
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021

Unresolved incident: WordPress Core Updates to 5.7.1.

Apr 21, 2021
Completed - The scheduled maintenance has been completed.
Apr 21, 21:50 MST
Verifying - Verification is currently underway for the maintenance items.
Apr 21, 21:50 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 21:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on the following database clusters:

vps-virginia-2-cluster
vps-virginia-aurora-4-cluster
vps-virginia-aurora-5-cluster
vps-virginia-aurora-7-cluster
vps-virginia-aurora-8-cluster
vps-virginia-aurora-9-cluster

which are located in the following hosting region:

Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Apr 19, 10:33 MST
Apr 20, 2021
Completed - The scheduled maintenance has been completed.
Apr 20, 21:55 MST
Verifying - Verification is currently underway for the maintenance items.
Apr 20, 21:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on the following database clusters:

vps-canada-shared-1-cluster
vps-ohio-shared-1-cluster
vps-virginia-aurora-1-cluster
vps-virginia-aurora-bali-cluster

which are located in the following hosting regions:

Canada
Ohio
Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Apr 19, 10:27 MST
Completed - The scheduled maintenance has been completed.
Apr 20, 13:14 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 13:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-paris-shared-1-cluster and vps-london-shared-1-cluster, which are located in the following hosting regions:

Paris
London

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Apr 19, 08:20 MST
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021
Completed - The scheduled maintenance has been completed.
Apr 17, 20:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:00 MST
Scheduled - We will have a 1-hour maintenance window for live chat on April 17th from 1900 to 2000 MST. Chat support will be down during this period and any previous chats in progress will be disconnected. Please instead use support tickets for any requests during this period.
Apr 15, 10:45 MST
Apr 16, 2021
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-virginia-aurora-12, which is located in the following hosting region:

Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Apr 15, 10:24 MST
Apr 15, 2021
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.