All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Oct 04, 2022 - 18:21 UTC
Scheduled - Frankfurt VPS Platform Upgrades to Ubuntu 20.04 LTS

NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 10, 2022 18:00 UTC/GMT - October 10, 2022 22:00 UTC/GMT
http://mytime.io/18:00/UTC/

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Frankfurt

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.

Oct 04, 2022 - 18:00 UTC
Ireland VPS Platform Upgrades to Ubuntu 20.04 LTS Oct 10, 2022 21:00 - Oct 11, 2022 01:00 UTC
Ireland VPS Platform Upgrades to Ubuntu 20.04 LTS


NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 10, 2022 21:00 UTC/GMT - October 11, 2022 01:00 UTC/GMT
http://mytime.io/21:00/UTC/

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Ireland

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.

Posted on Oct 04, 2022 - 18:02 UTC
Sydney VPS Platform Upgrades to Ubuntu 20.04 LTS

NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 11, 2022 10:00 UTC/GMT - October 11, 2022 14:00 UTC/GMT
http://mytime.io/10:00/UTC/

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Sydney

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.

Posted on Oct 04, 2022 - 20:30 UTC
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022
Completed - The scheduled maintenance has been completed.
Oct 5, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:00 UTC
Scheduled - Ohio VPS Platform Upgrades to Ubuntu 20.04 LTS

NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 5, 2022 02:00-06:00 UTC/GMT
http://mytime.io/02:00/UTC

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Ohio

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.

Sep 29, 16:28 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:00 UTC
Scheduled - Canada VPS Platform Upgrades to Ubuntu 20.04 LTS


NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 5, 2022 02:00-06:00 UTC/GMT
http://mytime.io/02:00/UTC/

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Canada

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.

Sep 29, 16:31 UTC
Oct 4, 2022

No incidents reported.

Oct 3, 2022
Completed - The scheduled maintenance has been completed.
Oct 3, 13:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 12:00 UTC
Scheduled - Atomic Control Panel will be undergoing maintenance during this time period and may be intermittently unavailable.
Sep 28, 12:06 UTC
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Completed - The scheduled maintenance has been completed.
Sep 30, 08:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 06:01 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on database cluster vps-ohio-shared-1 to migrate all databases to the vps-ohio-aurora-1 database cluster. These database clusters are located in the following hosting region:

Ohio

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, or experience slight delays on database operations, all of which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 5 minutes.

To determine if your application is using any of the affected resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.

Sep 27, 10:44 UTC
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Completed - The scheduled maintenance has been completed.
Sep 27, 10:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:01 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on database cluster vps-ohio-shared-1 to migrate all databases to the vps-ohio-aurora-1 database cluster. These database clusters are located in the following hosting region:

- Ohio

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, or experience slight delays on database operations, all of which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 5 minutes.

To determine if your application is using any of the affected resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.

Sep 21, 10:31 UTC
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.