All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021
Completed - The scheduled maintenance has been completed.
Jun 22, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:00 MST
Scheduled - Pagely Engineers will be performing online maintenance to your WordPress application configurations. This work applies to all customers hosted out of the Virginia AWS Hosting Region. No downtime is expected.

We will be replacing direct internal IP address references with equivalent DNS references. Areas where this modification will be made include sections of the "wp-config.php" and "wp-config-hosting.php" files, as well as the "ep_host" WP Option if your application uses the ElasticPress plugin. No actual IP address changes will be occurring as part of this maintenance, we're only switching to a DNS name in order to make internal IP address changes in the future easier without needing further code updates.

You do not need to take any actions unless you happen to use the internal IP address of your Pagely VPS in any of your own custom code. If you do, please reach out to our Support Team to confirm the appropriate internal DNS name you can switch to (typically, this is going to be something like `your-server-name.vps.pagelyhosting-private.com`.). Additional changes may need to be reflected within your version control system, if you are using git. We'll be happy to assist you in making the appropriate changes if you do have any custom uses for the private IP.
Jun 16, 14:05 MST
Jun 21, 2021
Completed - The scheduled maintenance has been completed.
Jun 21, 01:39 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:01 MST
Scheduled - Pagely Engineers will be performing online maintenance to your WordPress application configurations. This work applies to all customers hosted out of the oregon, california and canada AWS Hosting Regions. No downtime is expected.

We will be replacing direct internal IP address references with equivalent DNS references. Areas where this modification will be made include sections of the "wp-config.php" and "wp-config-hosting.php" files, as well as the "ep_host" WP Option if your application uses the ElasticPress plugin. No actual IP address changes will be occurring as part of this maintenance, we're only switching to a DNS name in order to make internal IP address changes in the future easier without needing further code updates.

You do not need to take any actions unless you happen to use the internal IP address of your Pagely VPS in any of your own custom code. If you do, please reach out to our Support Team to confirm the appropriate internal DNS name you can switch to (typically, this is going to be something like `your-server-name.vps.pagelyhosting-private.com`.). Additional changes may need to be reflected within your version control system, if you are using git. We'll be happy to assist you in making the appropriate changes if you do have any custom uses for the private IP.
Jun 16, 14:03 MST
Jun 20, 2021
Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Completed - The scheduled maintenance has been completed.
Jun 17, 10:44 MST
Verifying - Verification is currently underway for the maintenance items.
Jun 17, 10:26 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:30 MST
Scheduled - Pagely Engineers will be performing online maintenance to your WordPress application configurations. This work applies to all customers hosted out of the sydney, saopaulo, frankfurt, ireland, singapore, paris and mumbai AWS Hosting Regions. No downtime is expected.

We will be replacing direct internal IP address references with equivalent DNS references. Areas where this modification will be made include sections of the "wp-config.php" and "wp-config-hosting.php" files, as well as the "ep_host" WP Option if your application uses the ElasticPress plugin. No actual IP address changes will be occurring as part of this maintenance, we're only switching to a DNS name in order to make internal IP address changes in the future easier without needing further code updates.

You do not need to take any actions unless you happen to use the internal IP address of your Pagely VPS in any of your own custom code. If you do, please reach out to our Support Team to confirm the appropriate internal DNS name you can switch to (typically, this is going to be something like `your-server-name.vps.pagelyhosting-private.com`.). Additional changes may need to be reflected within your version control system, if you are using git. We'll be happy to assist you in making the appropriate changes if you do have any custom uses for the private IP.
Jun 16, 14:00 MST
Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 12:08 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:30 MST
Scheduled - Pagely Engineers will be performing online maintenance to your WordPress application configurations. This work applies to all customers hosted out of the London AWS Hosting Region. No downtime is expected.

We will be replacing direct internal IP address references with equivalent DNS references. Areas where this modification will be made include sections of the "wp-config.php" and "wp-config-hosting.php" files, as well as the "ep_host" WP Option if your application uses the ElasticPress plugin. No actual IP address changes will be occurring as part of this maintenance, we're only switching to a DNS name in order to make internal IP address changes in the future easier without needing further code updates.

You do not need to take any actions unless you happen to use the internal IP address of your Pagely VPS in any of your own custom code. If you do, please reach out to our Support Team to confirm the appropriate internal DNS name you can switch to (typically, this is going to be something like `your-server-name.vps.pagelyhosting-private.com`.). Additional changes may need to be reflected within your version control system, if you are using git. We'll be happy to assist you in making the appropriate changes if you do have any custom uses for the private IP.
Jun 15, 17:54 MST
Jun 15, 2021
Completed - The scheduled maintenance has been completed.
Jun 15, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-virginia-aurora-12, which is located in the following hosting region:

Virginia

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Jun 10, 08:26 MST
Jun 14, 2021
Completed - The scheduled maintenance has been completed.
Jun 14, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 18:00 MST
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-ireland-aurora-1-cluster, which is located in the following hosting region:

Ireland

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-5 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Jun 10, 08:32 MST
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - This issue is now resolved and live chat is operational.
Jun 10, 17:08 MST
Investigating - We're currently investigating an issue with our Live Chat system with our platform provider and working on a resolution in order to bring it back online.
Jun 10, 15:43 MST
Jun 9, 2021

No incidents reported.