All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Pagely Engineers will be performing scheduled maintenance on vps-oregon-aurora-1, which is located in the following hosting region:

Oregon

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 2-5 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Posted on Oct 19, 14:21 UTC
Canada VPS Platform Upgrades to Ubuntu 20.04 LTS


NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 27, 2021 04:00 UTC/GMT - October 27, 2021 08:00 UTC/GMT
http://mytime.io/04:00/UTC/2021-10-27

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Canada

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.
Posted on Oct 20, 22:13 UTC
Virginia VPS Platform Upgrades to Ubuntu 20.04 LTS


NOTE: Please check the Alerts section within your Atomic Dashboard (https://atomic.pagely.com) to see if this maintenance applies to you. If you do not see a Maintenance notification regarding an upgrade to Ubuntu 20.04, you are not affected.

MAINTENANCE WINDOW: October 27, 2021 04:00 UTC/GMT - October 27, 2021 08:00 UTC/GMT
http://mytime.io/04:00/UTC/2021-10-27

Pagely Engineers will be conducting platform upgrades for customers in the following hosting region:
Virginia

During the process, a brief service interruption of 60 seconds to 5 minutes is expected and normal to occur. Pagely Engineers will be supervising the process to ensure a smooth transition.

When the maintenance is completed, your Pagely VPS will be running on a freshly built server based on Ubuntu 20.04 LTS. This updated OS version will ensure long term supportability and improved performance.

We have prepared a help desk article for you to review with more details: https://support.pagely.com/hc/en-us/articles/4403603250843

If you have any questions, or would like to schedule a different time for your upgrade, please do not hesitate to contact support.
Posted on Oct 20, 22:12 UTC
Past Incidents
Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 09:59 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 18, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:00 UTC
Scheduled - Pagely Engineers will be performing redis maintenance for all regions.

No action on your behalf is necessary. During the maintenance window, applications which use redis may experience a momentary period with increased load in order for cache to re initialise but this effect will be self-correcting.

In the unlikely event that service is affected by the brief load, we expect a duration of less than a minute.

This maintenance page will be updated when the work begins and when it is finished.
Oct 15, 07:25 UTC
Completed - The scheduled maintenance has been completed.
Oct 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 05:00 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-virginia-aurora-5 and vps-virginia-aurora-10, which are located in the following hosting region:

us-east-1

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1 minute.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Oct 15, 19:49 UTC
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:00 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-capetown-shared-1, which is located in the following hosting region:
af-south-1

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 5-10 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Oct 13, 17:16 UTC
Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:10 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-singapore-mariadb-1, which is located in the following hosting region:
ap-southeast-1

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 5-10 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Oct 13, 17:15 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:02 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on database cluster vps-oregon-aurora-1 to migrate databases to the vps-oregon-aurora-3 database cluster. These database clusters are located in the following hosting region:

Oregon

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, or experience slight delays on database operations, all of which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 2-5 minutes.

To determine if your application is using any of the affected resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Oct 8, 16:24 UTC
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Completed - The scheduled maintenance has been completed.
Oct 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 09:00 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on vps-oregon-aurora-1, which is located in the following hosting region:

Oregon

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Page content that is cached will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-2 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file. You may also see this by going to the application details page inside of https://atomic.pagely.com/, clicking "Show More", and look for the heading "RDS Name".

This maintenance page will be updated when the work begins and when it is finished.
Oct 8, 16:27 UTC
Completed - The scheduled maintenance has been completed.
Oct 11, 05:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 05:00 UTC
Scheduled - Pagely engineers will be performing maintenance on the following shared web nodes:

web121
web123
web128
web129
web130
web131

During maintenance, dynamic/uncached requests to these web nodes will not respond for 1-2 minutes.

Within Atomic, you can determine if your apps are affected by this maintenance by referring to the "Primary Server Info", "Server Name" within your app overview. If the server name listed is not in the list above, then your app is not affected by this maintenance.
Oct 8, 16:26 UTC
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Completed - The scheduled maintenance has been completed.
Oct 8, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 05:02 UTC
Scheduled - Pagely engineers will be performing maintenance on the following shared web nodes:

web120

During maintenance, dynamic/uncached requests to these web nodes will not respond for 1-2 minutes.

Within Atomic, you can determine if your apps are affected by this maintenance by referring to the "Primary Server Info", "Server Name" within your app overview. If the server name listed is not in the list above, then your app is not affected by this maintenance.
Oct 6, 20:27 UTC