All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Uptime over the past 90 days. View historical uptime.
Atomic Control Panel Operational
Support System Operational
Live Chat Operational
VPS Hosting Infrastructure Operational
Shared Hosting Infrastructure Operational
API Operational
Automation Operational
Site Backup Downloads Operational
PressDNS Operational
CI/CD Integrations Operational
Slack Support Channels Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[shared] PHP 8.1 Lifecycle Management - Upgrading web servers to PHP 8.3 Nov 11, 2026 07:00 - Nov 12, 2026 19:00 UTC

This maintenance does not affect customers using our VPS (Developer, Performance, and Enterprise) plans.

Pagely Engineers are preparing to upgrade PHP on the Shared Hosting Cluster from version 8.1 to 8.3. PHP 8.1 is not officially supported anymore but we are still receiving security patches from a third-party vendor, however, many plugins and themes have dropped support for it so we decided to replace it with a supported version (8.3).

On the scheduled date(s), we will be performing supervised upgrades on all shared web nodes. During the upgrade, individual sites may experience a brief disruption, normally just a few seconds. We will be performing basic checks after the transition to ensure sites are loading correctly. If we detect any issues, we will attempt to remediate the issues and reach out to let you know.

With that said, this is a fairly low-risk change. WordPress Core, as well as many popular plugins out there, are compatible with PHP 8.3. Generally, updating plugins and themes will resolve most issues, however you may need to make changes to custom code, or, in the case of using paid plugins, you may need to obtain an updated version from the plugin's author. Any code changes you may need to make have to be deployed prior to the start date of this maintenance.

Please review your sites ahead of time to confirm that there will be no issues after this upgrade.
Posted on Nov 04, 2026 - 13:54 UTC

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Degraded performance for Atomic dashboard and Pagely API
Resolved - This incident has been resolved.
Nov 2, 00:17 UTC
Identified - We've identified an issue affecting a portion of requests to the Atomic dashboard and the Pagely API.

While this is ongoing, some actions in Atomic may fail sporadically with an error like "There was an issue with an API call... please refer a developer to Request ID...". Affected actions include:
- Purging the CDN cache (from Atomic, the WordPress dashboard, or WP-CLI)
- Changing an app's PHP version
- Adding or updating SSH users and keys
- Other app and server management actions

Your websites remain online and are serving traffic normally. Only management actions are affected.
We'll post another update as soon as we have more information.
Nov 1, 16:29 UTC

Nov 1, 2026

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Pagely Atomic Control Panel Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:00 UTC
Scheduled - Pagely engineers will perform maintenance on internal infrastructure systems.

Impact Summary:
- No impact to website uptime or performance.
- Temporary interruptions to API requests, new app creation, and access to the Atomic dashboard during the window.

Action Required:
- None. This is a proactive notification.

Updates:
- Real-time status will be posted here when work begins and concludes.
- For questions, contact our support team at https://support.pagely.com.
Oct 28, 00:01 UTC

Oct 27, 2026

Scheduled Gateway Maintenance – All Regions
Completed - The scheduled maintenance has been completed.
Oct 27, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 11:00 UTC
Scheduled - We will be performing scheduled maintenance on Pagely’s gateway infrastructure. This work includes a service update and gateway restarts.

Sites may experience brief one to two minute interruptions during the maintenance window.
Oct 26, 18:04 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Scheduled Security Maintenance – All Regions
Completed - The scheduled maintenance has been completed.
Oct 23, 05:32 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 23, 05:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 00:00 UTC
Scheduled - Pagely Engineers will be performing Security maintenance for the following regions:

- All Regions

No action on your behalf is necessary. The required server reboot may cause a temporary increase in server load and response times as the server comes back online. In the unlikely event that there is extended downtime, we expect a duration of less than five minutes.

This maintenance page will be updated when the work begins and when it is finished.

If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support
Oct 21, 00:14 UTC

Oct 22, 2026

Atomic dashboard API errors
Resolved - This incident has been resolved.
Oct 22, 14:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 11:44 UTC
Investigating - Pagely Development team is aware of and investigating sporadic errors related to the Atomic dashboard such as this
"There was an issue with an API call... please refer a developer to "Request ID ...". You should reload the app"

An update on this issue will be provided as soon as possible.
Oct 22, 09:49 UTC
Incident History Powered by Atlassian Statuspage