All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Uptime over the past 90 days. View historical uptime.
Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
100.0 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PHP Lifecycle Maintenance - VPS Nov 4, 2025 00:00 - Nov 7, 2025 00:00 UTC

Pagely engineers will be performing PHP lifecycle management for all apps currently set to use PHP 8.1, or the "Stable" version label, in Atomic. For more information on how you can view or manage your PHP version preferences, check our help guide: https://support.pagely.com/hc/en-us/articles/115000013092-Changing-PHP-Versions

On November 4th-6th, 2025, the version corresponding to "Stable" in Atomic will change from 8.1 to 8.2. Your WordPress applications will automatically be upgraded to use PHP 8.2, which is supported through December 2026. Excluding any compatibility issues that may arise, the impact to website availability will be very brief - less than 2 minutes per app - while the version change is being applied.

PHP 8.1 will soon be end-of-life; this maintenance DOES include apps where "Do not automatically upgrade my PHP version" is set. Zend offers extended support for PHP 8.1. If your applications are not ready to be updated to PHP 8.2, you may contact Pagely support to add the Zend support add-on to your account. (An additional monthly fee applies for Zend support.)

As a proactive measure, we will be scanning all apps using PHP 8.1 or "Stable", and will send notifications to account owners in the next few days. Please take a moment to make sure the appropriate collaborators on your account are enabled to receive Maintenance alerts in Atomic: https://support.pagely.com/hc/en-us/articles/360058630471-Configuring-Account-Activity-Alerts

While our pre-scanning will detect many issues, every site is unique, and we cannot anticipate all possible errors. We encourage all customers to review their applications, and to switch them manually to a newer version of PHP in advance of this maintenance window. We recommend you test on a non-production copy of your site; for details on creating a staging site, review https://support.pagely.com/hc/en-us/articles/115001622571-Creating-a-Staging-Environment .

Thank you for your understanding and do not hesitate to reach out to our team with any questions or concerns. We're here to help!
Posted on Sep 22, 2025 - 21:25 UTC
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Scheduled maintenance for shared databases - multiply regions
Completed - The scheduled maintenance has been completed.
Oct 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on the following shared databases:

- vps-paris-aurora-1
- vps-ireland-aurora-2-cluster
- vps-frankfurt-aurora-1
- p20-aurora-3
- p20-aurora-4
- vps-virginia-aurora-[12-23]
- vps-virginia-aurora-bali-cluster

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Cached page content will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-3 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file.

This maintenance page will be updated as work begins and when it is completed.
Oct 28, 11:14 UTC
Oct 29, 2025
Scheduled maintenance for shared databases - multiply regions
Completed - The scheduled maintenance has been completed.
Oct 29, 07:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 05:00 UTC
Scheduled - Pagely Engineers will be performing scheduled maintenance on the following shared databases:

- vps-capetown-aurora-1
- vps-tokyo-shared-1
- vps-canada-aurora-1
- vps-saopaulo-aurora-1
- vps-singapore-aurora-1
- vps-sydney-shared-2
- vps-oregon-aurora-2
- vps-ohio-aurora-1
- vps-ohio-aurora-2
- vps-ohio-aurora-bali-cluster

No action on your behalf is necessary. During the maintenance window, your application may report brief and temporary errors connecting to the database, which are self-correcting. Cached page content will continue to be served as normal. All Pagely Database Clusters utilize replication and failover to keep any possible service impact to an absolute minimum.

We expect the service impact for dynamic requests to be approximately 1-3 minutes.

To determine if your application is using this resource, you may check the "DB_HOST" parameter in your wp-config-hosting.php file.

This maintenance page will be updated as work begins and when it is completed.
Oct 28, 09:48 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
PHP Lifecycle Maintenance - Shared Hosting
Completed - The PHP updates on our shared-hosting platform have been completed.
Oct 22, 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:00 UTC
Scheduled - On October 22, Pagely will upgrade PHP for customers on our shared-hosting service from PHP 8.0, to PHP 8.1. Individual sites may experience a brief disruption, normally just a few seconds, during the upgrade. Please review your sites ahead of time to confirm that there will be no issues after this upgrade.
Sep 19, 19:46 UTC
Oct 21, 2025
Atomic API Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 05:30 UTC
Scheduled - Pagely engineers will perform maintenance on internal infrastructure systems.

Impact Summary:
- No impact to website uptime or performance.
- Temporary interruptions to API requests which will affect CI/CD deployments, PHPMyAdmin logins, and the Atomic API client/Control Panel.

Action Required:
- None. This is a proactive notification.

Updates:
- Real-time status will be posted here when work begins and concludes.
- For questions, contact our support team at https://support.pagely.com.
Oct 16, 10:57 UTC
Oct 20, 2025
Service Degradation Due to AWS Virginia (us-east-1) Outage
Resolved - This incident is now resolved as we have not seen any further issues related to this incident.
Oct 20, 22:16 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 22:14 UTC
Update - Pagely is continuing to monitor, but at this time we believe there are no outstanding issues.
Oct 20, 20:26 UTC
Update - We are continuing to monitor this issue. AWS still is reporting intermittent issues, but we are not aware of any impact to Pagely customers at this time.
Oct 20, 15:24 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 11:25 UTC
Monitoring - We are currently experiencing degraded performance across some of our services due to an ongoing outage affecting the AWS US-East (Virginia) region. Our engineering team is actively monitoring the situation and working to mitigate the impact.

We will provide updates as more information becomes available.
Oct 20, 10:08 UTC
Oct 19, 2025

No incidents reported.

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