All Systems Operational

About This Site

This is where we (https://pagely.com) announce system wide issues as well as scheduled maintenance, WordPress core updates, and things like that.

We have designed our hosting architecture from the ground up to be compartmentalized, and as such, an issue with only one customer's server is not news worth telling on a public status page. When there is an issue impacting a larger group of people, we will be reporting on it.

If you are currently experiencing problems with your website or your server but you're not seeing anything here, it is likely that our team is aware and investigating. You may even want to check your inbox in a few minutes as we like to reach out to let you know what we're seeing. But with that said, don't hesitate to contact us!

Contact Support: https://atomic.pagely.com/support
Knowledge Base: https://support.pagely.com
Twitter: https://twitter.com/pagelysupport

Uptime over the past 90 days. View historical uptime.
Atomic Control Panel ? Operational
Support System ? Operational
Live Chat ? Operational
VPS Hosting Infrastructure ? Operational
Shared Hosting Infrastructure ? Operational
API ? Operational
Automation ? Operational
Site Backup Downloads ? Operational
PressDNS ? Operational
CI/CD Integrations ? Operational
90 days ago
99.9 % uptime
Today
Slack Support Channels ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure Maintenance: Internal Server Upgrades Apr 3, 2025 07:00-12:00 UTC

Pagely Engineers will be performing instance-type modernization maintenance on internal servers across multiple regions. This maintenance involves an instance reboot to apply performance improvements.

Impact Summary:
- Each region listed below has a dedicated internal server that will undergo a brief reboot.
- Approximate downtime per instance is 2-5 minutes, but we have scheduled a broader maintenance window to accommodate each region individually.
- These internal nodes handle functions such as log processing and email delivery. During the maintenance, brief service interruptions may occur (e.g., delayed email deliveries).

Affected Regions:
- Canada, London, Ohio, Oregon, Sao Paulo, Singapore, Sydney

Action Required:
- No action is needed on your part; this is a proactive measure.

Updates:
- Real-time status updates will be posted here when work begins and concludes.
- For any questions or concerns, please reach out to our support team: https://support.pagely.com.
Posted on Apr 01, 2025 - 16:51 UTC

Atomic API Maintenance Apr 3, 2025 17:00-18:00 UTC

Pagely engineers will perform maintenance on internal infrastructure systems.

Impact Summary:
- No impact to website uptime or performance.
- Temporary interruptions to API requests which will affect CI/CD deployments, PHPMyAdmin logins, and the Atomic API client.

Action Required:
- None. This is a proactive notification.

Updates:
- Real-time status will be posted here when work begins and concludes.
- For questions, contact our support team at https://support.pagely.com.
Posted on Apr 01, 2025 - 17:16 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Atomic API Issues
Resolved - As we mentioned in our last update we reverted changes to our gateway which affected the Atomic API. We have not seen any further issues and will mark this incident as resolved.
Mar 31, 20:20 UTC
Monitoring - We have reverted the changes and our API at this time is working as intended. We will continue to monitor this issue before marking this incident as resolved.
Mar 31, 20:04 UTC
Update - Additional changes are being deployed to the gateway and we expect a resolution to this issue shortly.
Mar 31, 19:23 UTC
Identified - We have identified an issue with an endpoint related to a gateway configuration change made earlier today. We expect the fix to be rolled out shortly.
Mar 31, 18:17 UTC
Update - We are continuing to investigate this issue.
Mar 31, 18:04 UTC
Investigating - We are currently investigating issues with the Atomic API and will have additional updates shortly.
Mar 31, 17:58 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
PressCDN Purge Issue
Resolved - This incident is now resolved. PressCDN purges should now complete successfully. Our team identified issues resulting from the earlier Atomic Control Panel Maintenance and we have taken the appropriate corrective action to restore functionality to API calls.
Mar 24, 16:31 UTC
Monitoring - Our team has identified the root of the issue. A fix has been implemented and PressCDN purges should now complete successfully. We are continuing monitoring for any further issues.
Mar 24, 16:05 UTC
Investigating - We are currently investigating an issue with PressCDN purges returning API failures. We will provide additional details shortly.
Mar 24, 15:28 UTC
Pagely Atomic Control Panel Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 UTC
Scheduled - Pagely engineers will perform maintenance on internal infrastructure systems.

Impact Summary:
- No impact to website uptime or performance.
- Temporary interruptions to API requests, new app creation, and access to the Atomic dashboard during the window.

Action Required:
- None. This is a proactive notification.

Updates:
- Real-time status will be posted here when work begins and concludes.
- For questions, contact our support team at https://support.pagely.com.
Mar 20, 05:14 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
App Provisioning Issue
Resolved - This incident has been resolved. Our team identified a newly provisioned internal server that was collecting new app provision information which was not intended. We have corrected the issue and app provisioning is now directed to the proper internal server.
Mar 21, 22:44 UTC
Monitoring - Our team has identified the root of the issue. We have tested new provisioning and each app provision has been successful.
Mar 21, 22:18 UTC
Investigating - Unfortunately the app provisioning issue persists after an initial fix. This is a new incident to track further progress on the issue.
Mar 21, 21:35 UTC
App Provisioning Issue
Resolved - This incident is resolved.
Mar 21, 21:17 UTC
Monitoring - We have identified the source of the issue and new app provisioning is now successful. We will monitor the incident and mark it as resolved shortly.
Mar 21, 20:59 UTC
Update - We are continuing to investigate the issue and have identified some potential causes of the app provisioning failures. We will post additional updates as we find out more regarding this issue.
Mar 21, 20:33 UTC
Investigating - We are currently investigating an issue with app provisioning not completing successfully. We will provide additional details shortly.
Mar 21, 19:30 UTC
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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